Back

Chris Jovin lifestyle

Shipping Policy

SHIPPING POLICY

CHRIS JOVIN LIFESTYLE

Effective Date: 27 October 2026

Website: www.chrisjovin.in

1. Introduction

Welcome to Chris Jovin Lifestyle — Where Fashion Meets Creativity, Quality & Personalisation.

At Chris Jovin Lifestyle, we are committed to delivering your favourite fashion products, personalised gifts, and customised creations safely and conveniently.

Based in Bangalore, Karnataka, India, we offer stylish T-shirts, shirts, pants, trousers, casual wear, customised clothing, photo frames, personalised mugs, and other lifestyle products.

This Shipping Policy explains our order processing, packaging, delivery services, shipping charges, and procedures for handling delivery-related concerns.

2. Shipping Locations

Chris Jovin Lifestyle aims to provide delivery services across India, subject to courier availability and serviceable PIN codes.

Delivery availability may vary depending on the customer's location, product type, and courier partner.

Currently, international shipping is not offered unless specifically confirmed by our team.

3. Order Processing Time

Orders are processed after successful order confirmation and payment verification, where applicable.

Regular Clothing Products

T-shirts, shirts, pants, trousers, and other ready-made clothing items are prepared for dispatch based on stock availability.

Customised Products

Personalised T-shirts, photo frames, mugs, printed gifts, and other customised products may require additional preparation time depending on design complexity, product availability, and customer approval.

Processing times are separate from courier transit times.

Customers will be informed of applicable processing or dispatch estimates during ordering or through order confirmation.

4. Estimated Delivery Time

Delivery times depend on the shipping destination, courier availability, and product type.

Estimated delivery timelines, where available, will be communicated during checkout or order confirmation.

Actual delivery may be affected by:

  1. Courier operations and service availability.
  2. Public holidays and weekends.
  3. Weather conditions and transportation disruptions.
  4. Incorrect or incomplete delivery addresses.
  5. Customisation requirements and production delays.
  6. Unexpected logistical circumstances.

Delivery estimates are not guaranteed unless explicitly stated otherwise.

5. Shipping Charges

Shipping charges may vary depending on:

  1. Delivery location and PIN code.
  2. Package weight and dimensions.
  3. Product category and quantity.
  4. Courier service selected.
  5. Applicable promotional offers.

Any applicable shipping charges will be communicated before the customer confirms an order.

Free shipping may be offered on selected products, promotional campaigns, or qualifying orders when specifically advertised.

6. Order Confirmation and Tracking

After placing an order, customers may receive confirmation through email, SMS, WhatsApp, or another available communication channel.

Once the order is dispatched, tracking information may be shared when supported by the courier partner.

Customers can use the provided tracking details to check shipment progress.

7. Packaging and Product Safety

At Chris Jovin Lifestyle, we aim to package products carefully to minimise damage during transportation.

  1. Clothing: Folded and packed appropriately to protect against dust and handling.
  2. Photo Frames: Packed using suitable protective materials according to product size and fragility.
  3. Mugs and Fragile Gifts: Packed with appropriate cushioning and protective packaging.
  4. Customised Products: Checked and packed according to their material and design requirements.

Although we take reasonable precautions, damage during transit may occasionally occur.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate delivery information, including their full name, contact number, house or building details, street, area, city, state, and PIN code.

If incorrect information is submitted, customers should contact us as soon as possible.

Address changes may not be possible once an order has been dispatched.

Additional delivery charges may apply for reshipment where an incorrect address was provided, subject to applicable law.

9. Delayed Deliveries

We strive to ensure timely dispatch and delivery. However, delays may occasionally occur due to courier issues, operational disruptions, natural events, or other circumstances beyond our reasonable control.

If your order is delayed, please contact our customer support team with your order details.

We will assist in checking shipment status and coordinating with the relevant courier partner where possible.

Any statutory customer rights relating to delayed or undelivered orders remain unaffected.

10. Failed Delivery Attempts

Courier partners may attempt delivery according to their operating procedures.

A delivery attempt may be unsuccessful due to:

  1. Customer unavailability.
  2. Incorrect address or PIN code.
  3. Inaccessible delivery location.
  4. Inability to contact the recipient.
  5. Other courier-related issues.

If a shipment is returned to us after unsuccessful delivery attempts, our team will contact the customer regarding available options.

Any reshipping charges will be communicated before further action is taken.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Chris Jovin Lifestyle promptly after delivery.

To help us review your concern, please provide:

  1. Order number.
  2. Customer name and contact number.
  3. Clear photographs of the product and packaging.
  4. A description of the issue.
  5. An unboxing video, if available.

We may review the information and arrange an appropriate resolution, such as replacement, refund, or another remedy in accordance with applicable law and our Return & Refund Policy.

An unboxing video is helpful but is not a mandatory condition for exercising statutory consumer rights.

12. Shipping of Customised Products

Customised products are prepared according to the specifications provided by the customer.

These may include personalised T-shirts, printed apparel, photo frames, mugs, gifts, and other made-to-order products.

Production and dispatch may begin after the required design details and approvals are received.

Customised orders may require additional processing time.

Returns or cancellations based solely on a change of preference may be restricted once production begins, as disclosed during ordering. This does not affect applicable rights concerning defective, damaged, incorrect, or misrepresented products.

13. Lost or Missing Shipments

If your order is marked as delivered but has not been received, please contact us with your order number and tracking information.

We will review the matter and, where appropriate, coordinate with the courier partner to investigate.

If a shipment is confirmed lost in transit, we will work toward an appropriate resolution, including replacement or refund where required.

14. Order Cancellation Before Dispatch

Customers may request cancellation by contacting our support team as soon as possible.

Cancellation eligibility may depend on whether the order has been processed, dispatched, or entered customised production.

Any applicable cancellation terms will be communicated during ordering and handled in accordance with our Cancellation & Refund Policy and applicable consumer protection requirements.

15. Contact Us

For shipping enquiries, order tracking, delivery issues, or customer support, please contact:

Business Name: Chris Jovin Lifestyle

Location: Bangalore, Karnataka, India

Contact Numbers:

  1. +91 973947224
  2. +91 636408180

Email: [email protected]

Website: https://www.chrisjovin.in

Our team aims to assist with your shipping and delivery concerns as promptly as reasonably possible.


CHRIS JOVIN LIFESTYLE

Your Style. Your Choice. Your Lifestyle.

© 2026 Chris Jovin Lifestyle. All Rights Reserved.